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Showcasing Lean Success: Process Redesign for Capacity Forecasting

Industry - Professional services and data-driven marketing company

Improving capacity data forecasting with process redesign
Improving capacity data forecasting with process redesign

BEFORE


Prime Vector was asked to resolve the inefficiencies in the forecasting method of our client, a demographic research company. Some team members had too much work, others not enough. This led to low employee morale and high staff turnover.


THE PRIME VECTOR SOLUTION


Our client had a software capacity planning system but it was not used to its full potential.


Prime Vector created a process map that highlighted all team members, their roles, and their workload, and redesigned the system to better fit the team and its work.


AFTER



With the better use of internal systems, our client now has a better view of their workload, affording a more efficient use of the entire team’s time, improved employee morale, and higher quality delivered to their own clients.



 


CORE CAPABILITIES

  • Lean Six Sigma methodology

  • Value Stream mapping

  • Visio organizational chart

  • Dashboard creation

  • Operating procedures


WHAT SETS US APART

  • Our team’s commitment to success

  • Our project flexibility

  • Our deep industry experience

  • Our focus on process and organizational culture




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