What is Lean

How to Use Operating Procedures to Perfect Systems

The company can go from a vicious cycle of errors, rework & frustrated Customers to a virtuous cycle of continuous improvement, with more

Land Your Proverbial Plane With an At-A-Glance Process Document

Ask a hundred process experts which process instruction system is their favorite and you’ll get a hundred different answers. Let me save...

The Parable of the Christmas Ham

What can a long-standing holiday tradition teach business leaders about implementing continuous-improvement ideas?

Part III: What Is Lean? Processes That Put Customers First

What Is Lean? Processes that put Customers first. Lean is a structured approach to empowering people to tackle waste.

Part II: What Is Lean? Waste inspires improvement

Waste inspires improvement for Lean Principles

Part I: What Is Lean? True Team Empowerment

In a world of massive complexity and the interoperability of today’s business systems, there are limitless opportunities for improvement.

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