PRIME VECTOR SERVICES

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FLEXIBLE MANAGED SERVICES

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LEAN OPERATIONS SERVICES

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INTELLIGENT AUTOMATION

Skilled Labor On-Demand

Unleash the power of our flexible, high-skill, onshore teams to execute time-critical projects in a fraction of the time and cost you've executed them before. Project teams range from 1 to 100 resources and can be spun-up in hours, not days or weeks.

Operational Excellence

Hold a magnifying glass up to your most important business processes and leverage the power of Lean methodologies to drive productivity, reduce costs, and create a culture of employee engagement.

Repetable Process Automation

Allow your team to focus on strategic, high-cognition work by pushing repeatable, tactical work to emerging technologies such as cloud-based software applications, Robotic Process Automation (RPA), macros, custom code, and guided workflow.

4 QUESTIONS

How does your organization score?

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QUESTION 1

Are your operation capabilities scaling to keep up with growth?

QUESTION 2

Is your leadership team focused on strategic priorities and innovation rather than being stuck in tactical execution?

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QUESTION 3

Do your teams sustainably resolve issues without leadership intervention or do they just fight fires?

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QUESTION 4

Are you keeping up with technology to maintain and extend your competitive edge?

If you answered NO to any of the above questions, please reach out to us and we will conduct a free 2-hour Continuous Improvement Workshop with you and your leadership team to identify mission-critical projects.

OUR APPROACH

PROCESS IMPROVEMENT

Capture intellectual property and drive efficiency and effectiveness to transform your company's performance.

Prime Vector utilizes Continuous Improvement and Lean methodologies to unlock the productivity latent in your organization.

INTELLIGENT AUTOMATION

Lock-in productivity gains by automating repeatable processes using software intelligent technology.

The Prime Vector approach allows your team to focus on strategic, high-cognition work by pushing tactical work to technology such as cloud-based software applications, Robotic Process Automation (RPA), macros, custom code, and guided workflow.

RESULTS OUR CLIENTS LOVE

INCREASED PROFITS

Support rapid growth, scalability, and resiliency throughout the organization

STICKIER CLIENTS

Maximize customer retention while steadily onboarding new clients

IMPROVED CULTURE

Build a culture where everyone wants to contribute to success – and their contributions are valued

REDUCED COSTS

Maximize customer retention while steadily onboarding new clients

Support Call

66%

Reduction in call-to-close time for inbound calls

Conference

170

New FTEs onboarded in one month

75%

Cost reduction from shorter equipment installation times

Beer Tap

7,000+

Operating procedures written

Documents and Blurred Business Men

OUR VALUED CLIENTS

LEADERSHIP TEAM

ERIK YOUNG

Founder

Indianapolis, IN

Erik focuses on Lean Operation Services delivery and product development. His prior experience includes Lean and Strategy Officer of Activate Healthcare, Co-Founder of Young at Heart Pharmacy, Head of Process and Methods & Global Operations Leader for SAP/Ariba, Manager at Accenture, and various financial roles at P&G.

Erik has an MBA from Dartmouth College and a BS in Management with a concentration in Finance from the University of Virginia.

OUR TEAM

LEAN OPERATIONS SERVICES

Alan Veeck
Carl Greppin
Brian Hoffman
Carson Jacobs
Matthai Markose
Graham Milldrum

FLEXIBLE MANAGED SERVICES

Bridgett Bates
John Bernard
Christine Bolen
Emily Bolen
Darcy Capozzi
Beth Chappell
Stacy Covitz
Michelle Deichler
Kim Haley
Lori Heller
Jen Hetz
Amy Houser
Courtney Jones
Jill King
Ally Li Lin
Sarah Lotowski
Nicole Lucente
Leslie Middleton
Denise Murray
Vivian Obermeier
Mindy Overlin
Lori Pasheilich
Kelly Riddle
Kari Rosario
Mackie Rossi
Caroline Ryan
Jennifer Schnore
Sheila Sculley
Jenni Studt
Jennifer Tanabe
Kelsey Trotta
Tanya Zion

INTELLIGENT AUTOMATION

Michael Figliuolo
Patrick Murphy
Venkat Narayanan
Kal Rabb

PRIME VECTOR PARTNERS

Tatum Hindman
Sarah Matlock

412-226-6796

©2020 by Prime Vector

Prime Vector is a minority-owned business